Trolling and ZGS Trolls (Part 2)

     This introductory post (and, I hope, discussion) must touch upon one or two other matters. From what I gather, the Troll Patrol has managed, in the past, to have identified trolls removed from the community. Just what was/is the process? Is it merely a question of posting to the feedback section? Or must one draw the matter to the attention of a moderator? 
In view of FG's current lethargy, does trolling even matter to the devs? Do they have the will to do anything to protect the game and its community?... (see Part 3)
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